Privacy Policy
This Privacy Policy describes how Ritanix ("we", "us", "our") collects, uses, and shares information when you visit ritanix.ai or interact with our services.
1. Information We Collect
When you request a demo via our website form, we collect: your name, email address, phone number (optional), agency or company name, team size, preferred demo time (optional), and how you heard about us. We also collect standard web server logs (IP address, browser user-agent, timestamp) for security and operational purposes.
We do NOT use third-party advertising trackers, cross-site pixels, or fingerprinting on this website.
2. How We Use Your Information
- To contact you about your demo request and follow up on potential use of our product
- To improve our services and understand how visitors interact with our site
- To comply with legal obligations
3. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers who operate our infrastructure (e.g., Railway for hosting, Namecheap for email) under confidentiality obligations
- Law enforcement when required by valid legal process
4. Data Retention
We retain demo request information for as long as reasonably needed to follow up on your inquiry and maintain business records, after which it is deleted or anonymized. You may request deletion at any time by emailing contact@ritanix.ai.
5. Your Rights
Depending on where you reside, you may have the right to access, correct, or delete the personal information we hold about you, and to object to or restrict certain uses. To exercise these rights, email contact@ritanix.ai.
6. Security
We use industry-standard security measures including TLS encryption for data in transit and encrypted storage for sensitive fields. No system is perfectly secure, but we take reasonable steps to protect the information you share with us.
7. Children
Our services are intended for professional users age 18 and older. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be noted at the top of this page. Continued use of the site after changes constitutes acceptance.
9. Contact
Questions about this policy: contact@ritanix.ai
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